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Login Problems

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Login Problems

Postby admin » Wed Mar 10, 2010 4:13 pm

Hi All,
I recently made a couple updates to the site and a few of my users have reported login issues. I looked into it a bit further and found that you may need to clear your browser cache if you are having problems logging in or posting to the forum. If you do not know how to clear your browser cache, here are the steps for both Internet Explorer and FireFox:

Internet Explorer:

1. Click on Tools > Internet Options

2. On the "General" Tab of Internet Options, you will see a section called "Browsing History" with a button that says "Delete..."

3. Click the "Delete..." button

4. A "Delete Browsing History" box will pop up asking what you want to delete.

5. Check the boxes next to "Temporary Internet Files" and "Cache"

6. Click the "Delete" button at the bottom.

7. Close and re-open your browser and you should be able to login and post.


FireFox Browser:

1. Click "Tools" at the top of the browser window.

2. Select "Clear Recent History"

3. Check the boxes next to "Cookies", "Cache" and "Active Logins"

4. Click the "Clear Now" button

5. Close and re-open your browser


If you still have problems after doing the above, please e-mail me:
admin@cerebralpalsyforum.net
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